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64-bit Windows 7 QuickBooks Errors

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An interesting article from the web by Mike Block.

Most new computers now have 64-bit Windows 7. Release R5P of QuickBooks 2010 recently fixed many 64-bit Windows 7 QuickBooks Errors (please forgive the SEO repetition) for QuickBooks 2010 and QuickBooks Enterprise 10 users. These 64-bit Windows 7 QuickBooks Errors mainly involved printing, invoice transmission, and charge cards. QuickBooks also recently fixed many of these 64-bit Windows 7 QuickBooks Errors in QuickBooks 2009 and QuickBooks Enterprise 9.

This, however, seems to have been only a start at fixing some of the 64-bit Windows 7 QuickBooks Errors. Mike Block has a company with several QuickBooks files.  Some of its users have XP on older computers and some use 64-bit Windows 7.  They cleaned all but one very large file of QuickBooks Errors as suggested at QuickBooks Errors - QuickBooks File Repair Procedures. (This is probably the oldest such web page of QuickBooks Errors.)

Their remaining QuickBooks Errors relate only to the largest QuickBooks files.  These 64-bit Windows 7 QuickBooks Errors crash the program as soon as the user tries to use Accounts Receivable, Accounts Payable, or Rebuild, on two 64-bit Windows 7 systems.  What is very unusual is that the QuickBooks Error message is SO LONG that Mike didn’t want to post it here. If you get these QuickBooks Errors, you will know it because these QuickBooks Error messages are completely unlike all other QuickBooks Error messages in length.

Mike’s  QuickBooks Point Of Contact person believes that the problem is data file damage, but it seems clear to him that these 64-bit Windows 7 QuickBooks Errors relate to the QuickBooks program.  Mike say this because these QuickBooks Errors do not show up when the file runs on several XP systems. The QuickBooks Errors also did not appear when the user, at his suggestion, ran QuickBooks in XP mode, on both his 64-bit Windows 7 systems.  That is why we all should agree on the next step.  Mike will submit the file to the Intuit QuickBooks Data Recovery Service. This service is normally $250 to $750.  It is, however, free to QuickBooks ProAdvisors if errors occur in connection with QuickBooks upgrades. Not only can this group fix problems no one else can fix, but they work with programmers to fix the program causing the problem.

Mike expects the 64-bit Windows 7 QuickBooks Errors will need such program changes. Until then users may need to limit their use of 64-bit Windows 7 systems, or run them in XP mode. The other possibility is that they can run them on a network with an XP server. We did not yet try this yet, but it may work around the problem. For more on this subscribe to the http://www.QuickBooks-Blog.com/

 

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Nancy Smyth, Certified QuickBooks ProAdvisor

Nancy Smyth, Sunburst Software Solutions, Inc.
QuickBooks Construction & Payroll Expert


I've been using and supporting QuickBooks products since the early 1990's. I've worked with thousands of contractors, assisting them with QuickBooks setup, Certified Payroll Reporting requirements, AIA Billing and Weighted-Average Overtime.


QuickBooks is a powerful product, but learning how to use it in your construction business can be difficult. I hope you find resources available here to be helpful.

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