Frequently Asked Questions about upgrading to QuickBooks 2012 {or any new version for that matter} from QuickBooks users.
Each year when Intuit releases a new version of QuickBooks, I’m flooded with a sea of phone calls/emails from QuickBooks users asking a multitude of questions about the new version. Below are some of the most frequent questions that I’m asked.
Should I/Do I NEED to upgrade to the new version?
I’m usually very conservative in regards to this question, especially the last few years with money being so tight for everyone, but typically my answer is:
IF you are currently using a version of QuickBooks that Intuit will sunset/retire next year OR if you feel that your business would benefit from some of the new features/functions – then you should go ahead and purchase the new version now {while pricing is low} BUT wait awhile before you actually install/move your company data file to the new version. I usually recommend that you wait until AFTER you’ve issued W-2′s and other year-end payroll tax returns.
Here’s why I respond this way:
- Every year when the new version of QuickBooks is initially released, bugs or problems with the program are discovered by the folks who upgrade as soon as the new version is available, I see the problems being reported on the Intuit forums and other QuickBooks forums as well – and the people who are reporting the issues aren’t very happy. So my question to you is — do you want to be one of the early adopters who gets caught or bitten by a bug in the program that wasn’t discovered before it was released?
- If you are currently using a version of QuicBooks that Intuit will sunset or retire next year, then you should go ahead and purchase now, but wait until after you’ve issued your W-2′s. Based on historical data, if you are currently using QuickBooks 2009/Enterprise 9 Intuit will be retiring these versions in May of 2012. If you are using QuickBooks 2008/Enterprise 8.0 {and I actually spoke to someone last week using the 2008 version}, run your payroll in-house and issue your own W-2′s – then you will need to upgrade in order to have the most current W-2 forms.
- If you are using the 2010 or 2011 versions, are happy with things the way they are and don’t want/need any of the new features – then just hold off.
Will the 3rd party add-ons that I use be compatible with the new version?
This is ALWAYS a difficult question for me to answer. QuickBooks add-ons can be written by anyone, so you have to take into consideration when that developer will have access to the new version of QuickBooks to test their product, make sure it works as expected, make any necessary coding changes if they discover a problem, put out an update or patch, etc.
Most of the time there shouldn’t be a problem, but you never know for certain. My best piece of advice, when you rely on 3rd party apps to run your business, is to contact the developer who wrote the program and ask them directly before installing the new version, here’s why – it may be a little technical so bear with me:
- Gold and Silver level developers, who have their 3rd party applications listed on the Intuit Marketplace, have historically been able to have access to a beta version of the new QuickBooks version in late July/early August so that they could perform testing, etc. As of today {September 9} this early access has not been made available to Gold and Silver Developers. NOTE – 9/12/2012 Gold & Silver developers can now download QuickBooks 2012.
- There is a beta version of a new SDK (the Software Development Kit that many developers use to write their add-ons and is required if they are a Gold/Silver developer) that will allow developers to work with some of the new features. But the new version of the SDK is of little use if they also do not have access to the new QuickBooks version for testing, debugging and documenting new procedures or features that the developer might be able to take advantage of.
- Other developers who use the SDK but are not Gold/Silver developers OR use other methods of working with the information in your company file – perhaps they use IIF files or other methods to access the QuickBooks file; also do not have access to the new version for testing and in reality they probably will not have access until right around the same time as you do.
Will my current computer/network run the new version of QuickBooks?
QuickBooks 2012 will require that your computer meets the following requirements, check your computers current settings by clicking your Start button -> choose Computer -> select System. This information came from data provided while I was beta testing and may be different when the final version is released:
Operating System:
- Windows XP, all versions – Service Pack (SP) 2 or later strongly recommended
- Windows Vista, all version with User Account Control (UAC) turned on {installed under a Standard User Account if using 3rd party add-ons}
- Windows 7, all versions with User Account Control (UAC) turned on {installed under a Standard User Account if using 3rd party add-ons}
- Windows Server 2003
- Windows Server 2008
Processor, RAM, Hard Drive Requirements:
NOTE: You’ll be better off with the recommended requirements.
- 2.0 GHz Pentium 4 Processor {2.4 GHz recommended}
- 1 GB RAM {2 GB recommended} for a single user or client machine
- 2 GB RAM for multiple, concurrent users for Pro & Premier
- 2 GB RAM or more strongly recommended for Enterprise on a server
- 2.5 GB free disk space for the actual QuickBooks program – additional space required for the data files
- 250 MB disk space for Microsoft >NET 4.0 Runtime {provided with the installation}
Screen (monitor) resolution:
- QuickBooks Pro, Premier, and Enterprise is optimized for a 1024 x 768 screen resolution
Database Server Requirements:
- Windows XP, all versions – Service Pack (SP) 2 or later strongly recommended
- Windows Vista, all version with User Account Control (UAC) turned on
- Windows 7, all versions
- Windows Server 2003
- Windows Server 2008
When installing the new version should I choose the upgrade option?
We’ll be dedicating an entire blog post to best practices for installing a new version on a computer that currently has QuickBooks installed. Look for this information on Tuesday September 13th.
How does upgrading affect the size of my current file?
During beta testing I worked with two different files so I could see, first hand, how upgrading to QuickBooks 2012 would affect the size of the QuickBooks data file. To check the size of your own QuickBooks file – with QuickBooks open press the CTRL and the 1 keys at the same time OR press the F2 key at the top of your keyboard – this will open a Product Information window and you can find your file size – you should also check the number of DB {Database} file fragments.
The first file was a very small QuickBooks 2011 file with the following specs:
- File size – 14,252 K {which roughly translates to 14 megs}
- Total Transactions – 146
- DB (Database) File Fragments – 3
After upgrading this file to QuickBooks 2012 this same file had the following specs:
- File size – 17,716 K {which roughly translates to almost 18 megs – meaning the file grew 4 megs just from the upgrade}
- Total Transactions – 146
- DB (Database) File Fragments – 10
This is cause for concern, in my opinion – a 4 meg file size increase and a total of 10 database file fragments for a file that only has 146 transactions!
The second company file was
- 162,287 K {162 megs}
- 17,583 transactions
- 1 database file fragment
After the upgrade to QuickBooks 2012,
- File size was 192,396 {about 192 megs or an increase of 30 megs}
- 26 database file fragments
We’ll be dedicating an entire blog post to some basic file maintenance before and after converting your current QuickBooks file to the new version on Monday September 12th.
What are the new features in QuickBooks?
This is the most popular question that I receive and one of the reasons that I started this blog — so you’ll have to stay tuned for that information.
What’s it gonna cost me?
Beginning on September 26, 2011 you will be able to pre-buy QuickBooks 2012 from Authorized QuickBooks Affiliates and directly from Intuit websites. The prices shown below are BEFORE any discounts.
- QuickBooks Pro (single user) – $229.95
- QuickBooks Pro 2 User – $459.95
- QuickBooks Pro 3 User – $649.95
- QuickBooks Pro Add-a-Seat – $229.95
- QuickBooks Premier (single user) – $399.95
- QuickBooks Premier 2 User – $749.95
- QuickBooks Premier 3 User – $999.95
- QuickBooks Premier Add-a-Seat – $359.95
*NOTE: I believe that the Premier Accountant Edition will cost an additional $100 over the prices indicated above and will include Intuit Statement Writer. I have not yet seen official pricing, so will update this price at a later date.*
QuickBooks Pro and Premier is scheduled to be available beginning October 9, 2011 at leading retailers including Amazon, Best Buy, BJ’s, Costco, Fry’s, Office Depot, OfficeMax, Sam’s, and Staples. Typically, the prices that you receive at these retailers will beat any discounts that you would receive if you purchased the software from an Authorized Intuit Affiliate or from Intuit.
Will your software work with the new version?
It should, however, I am waiting – just like everyone else to get my hands on a final release version of QuickBooks to do some more testing before making a more positive statement. I have run our software through some preliminary testing while beta testing the new version and did encounter a couple of issues, nothing major – but I couldn’t tell if the issue was with the QuickBooks beta {because I was having some issues with it} or with our software. I have found over the years that it’s always best to wait until I’ve run tests with a final release and not a beta release before making that final compatibility statement.
I hope you found our frequently asked questions about upgrading helpful. If so, please leave a comment or share it on your favorite social media platform by using the buttons below.
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QuickBooks 2012 release announced by Intuit. Learn about new features and functionality. Last year we published a 142 page eBook on the features found in QuickBooks 2011; see what we have in store for the 2012 version.
Well folks, it’s that time of year again. Intuit announced the launch of QuickBooks 2012 on Twitter early this morning with a link off to an official Press Release indicating that it would be available to purchase beginning September 26 directly from Intuit websites.
As an Intuit Beta Tester I’ve been working with the QuickBooks 2012 Premier Accountant version since the middle of July.
Below is a list of just some of the new features and functionality that Intuit is saying that you can expect to find in QuickBooks 2012, per their announcement – plus some other things that I thought were important for you to know about; this list does NOT include everything that is new and/or improved. We’ll be releasing more information in the upcoming days.
Features found in QuickBooks Pro, Premier & Enterprise 2012
- Batch Invoice for Time and Expenses – select multiple customers with unbilled time, items, expenses and mileage and create invoices for all of them in a couple of clicks.
- Batch Timesheet Creation – enter the same timesheet information for multiple employees or vendors.
- Integrated Help – a simple, single interface to help QuickBooks users with questions find the right answer or get to someone who can help.
- Inventory Center – the new Inventory Center looks and feels like existing Customer, Vendor and Employee Centers. A list of inventory items are displayed on the left, with details and transactions relating to the item on the right.
- Lead Center - the new Lead Center is a feature that allows users to manage their leads/prospects in QuickBooks BEFORE they become customers. It allows you to assign statuses to your leads and you can easily convert them to customers when the time is right.
- Memorized Transactions Improvements – you can now select specific memorized transactions to be entered, as well as additional frequency choices.
- Purchasing Center – a new QuickBooks 2012 Purchasing Center is an ecommerce site that leverages the purchasing power of all QuickBooks users to enable purchases at discounts you would not otherwise be able to obtain. There is a “matching engine” that will search your purchases and make recommendations if there is an item available at a lower price.
- QuickBooks Calendar – provides a calendar view of important transactions for your business; overdue transactions, and tasks that need to be completed. Displays the dates that invoices/bills were created or are due. Displays To Do items that must be acted upon.
- Shared Report Templates – allows users to share their own reports with other QuickBooks users as well as provide the opportunity to consume report templates from the cloud. You will also have the ability to provide reviews and ratings on the reports template and search the right template from the cloud.
- Simplified Excel Integration – provides better integration with Microsoft Excel. You can already export reports to Excel, but with this new feature, you also have the option to update data in existing Excel worksheets, preserving formulas and format changes.
- Improved Condense Feature – allows you to remove transactions before a specified date OR remove ALL transactions from a data file while keeping your Lists, Preference settings., or subscription settings.
- Improved New Company Setup – target at users who are brand new to QuickBooks and makes the creation of a company data file easier and faster.
- Create a Credit Memo from an Invoice – allows you to create a Credit Memo based on an existing invoice to save you time from having to retype everything.
Features found in the QuickBooks Premier Account & Enterprise Account Versions ONLY
- New Accountant Center – includes easy access to all accountant functions, making it easier to find things and provides Quick Access to accounting tools.
- Create a New Company File from an existing Company File – designed to help accounting professionals speed up the process of setting up a company file for a new client, for example if you already have an existing client data file that has all of the preferences, chart of account items, etc. that are a match for your new client; the Create from Existing Company File Feature lets you use another data file as a “starter copy” to create the new file.
- Period Copy – is a new option in the Condense Data feature that allows you to make a copy of a company data file for a specific date range.
- Improved Accountant’s Copy – more customer and vendor credits will import back to the client.
Features found in QuickBooks Enterprise 12.0 ONLY
- Automatic Price Markup – choose whether to have QuickBooks change any sales price automatically when the cost of an item changes. QuickBooks will calculate and show your existing percent markup based on your existing cost and price and price for each item. You can edit the markup percent, cost, or price at any time.
- Enhanced Inventory Receiving – the QuickBooks item receipt and bill have been split into two transactions. This solves the following three issues that QuickBooks users deal with today:
- You sometimes need to pay for inventory before you receive it
- You want to preserve your item receipt date even after you get a bill
- You need to receive inventory from one order on multiple item receipts and/or pay for them with multiple bills.
- FIFO Inventory (First In->First Out) – will now be available as an alternative to Average Cost Inventory costing. You can choose between the two methods, choose a date to start using FIFO, and even return to average cost at any time.
- Find & Select Items – “Faster Forms Completion” is a new feature that makes it significantly easier to find and enter items into sales forms using information in any item field – including custom fields. This feature is available in Invoices, Sales Receipts, and Sales Orders.
- Serial Number/Lot Tracking – this is an Advanced Inventory – ONLY feature that lets users track individual instances of an Inventory or Assembly Item by assigning a serial number or lot to it. The QuickBooks User will be able to track the purchase, assembly, transfer, sale, and return of a Serial Number or Lot. For recall or warranty purposes, users can find the location(s) of an item with a specific Serial Number or Lot, whether its on their own shelves or already in a customers’ hands.
Download a QuickBooks Pro/Premier 2012 QuickBooks Pro/Premier 2012 Fact Sheet.
Last year, I put together a 142-page eBook on the new features and functionality of QuickBooks 2011. Expect to see the same type of in-depth overview this year. Sign up for email or RSS feed updates by using the options in the “follow” toolbar on the right.
Based on the information above, are you looking forward to getting your hands on the new version?
Small businesses are particularly vulnerable to theft simply because they don’t have the resources or security controls in place to stop them.
Employee theft is extremely common; unfortunately, we hear about it or read about it in the newspapers all of the time.
While it is fair to say, most people don’t steal, embezzlement does happen; so it only makes good business sense for you to consider what you can do to minimize your employees’ opportunities to steal.
Below are some general internal procedures that many business owners who use QuickBooks can implement quite easily.
Who should be the QuickBooks Administrator? As the business owner, you should create the QuickBooks Admin account and password and be the Administrator for your own QuickBooks company data file. All too often we have seen or heard from many business owners that their CPA or QuickBooks ProAdvisor is the Administrator of their QuickBooks file and that they don’t even know what the Admin password to their own data file is; quite frankly we do not agree with this practice. Your books are YOUR books, just like your business is your business. You should not give that kind of control to anyone.
We have heard of instances where the business owner and the CPA/ProAdvisor has had a “falling out” and the business owner cannot perform even the simplest of Administrator functions because they do not know the Administrator password and the former CPA/ProAdvisor will not tell them what that password is. This results in the business owner having to pay for password retrieval.
Set Up the External Accountant User. QuickBooks 2009 and newer has the ability to create an External Accountant User. Create two different External Accountant Users, one that is actually for your accountant and one that is for you. Learn how to use the Client Data Review tool to monitor what is going on in your QuickBooks file when you aren’t there to see.
Who should know the Administrator password? Your CPA/ProAdvisor or in-house bookkeeper should know what the Administrator password is; otherwise you could be pulled off the jobsite to perform menial tasks.
The Administrator Account should NOT be used when entering daily transactions. The Administrator account is a special purpose user account and should be treated as such.
Each QuickBooks user should have their own QuickBooks user login account. As the QuickBooks Administrator you should create a user account for each person who will have access to your company data file, this includes a user account for yourself which you will use when entering transactions. When you create user accounts you are the one who controls who can access what information.
A word of caution for Enterprise users, the permission setting in the Enterprise version are much tighter than in Pro or Premier and you do need to be careful when setting up user permissions or you can effectively prevent an employee from performing the tasks that you do want them to be responsible for.
When should the Administrator Account be used? We recommend that you use the Administrator login account when reconciling the monthly checking and credit card accounts; and then on an “as needed” basis, as there are times when it is required that you, your CPA, or bookkeeper must be logged into QuickBooks in single-user mode as the QuickBooks administrator – such as changing companywide preferences in QuickBooks or granting permission for a third-party application to access your QuickBooks company data file.
Set closing dates and use the Closing Date Exception Report. On a monthly or quarterly basis, after you have reconciled the bank and credit card statements or after the quarterly payroll tax reports have been completed; set a closing date with a password; closing dates are found from the Edit menu -> Preferences -> Accounting -> Company Preferences tab. This will prevent accidental or unauthorized changes to previously reconciled transactions, because only those people who know the password will be allowed to make changes, and get them into the habit of using the memo field to indicate why a cleared transaction was changed. You can then run a Closing Date Exception Report, found from the Reports menu -> Accountant & Taxes -> Closing Date Exception Report.
Monitor Accounts Receivable Reports. Implement a procedure that by a specified time on Friday that you receive an Open Invoice Report, found from the Reports menu -> Customers & Receivables -> Open Invoices. You should review this report and then leave it for your mailroom clerk for Monday morning, so that she can make notes of payments received during the week and return it to you after mail time on Friday. You can then compare the previous week’s report to the current weeks report for any discrepancies. For example, the mail clerk indicates that payment for Invoice number 1001 was received on Tuesday, but the current Open Invoice Report shows that it is still outstanding.
Monitor your Accounts Payable Reports. Don’t leave it up to someone else to decide which bills get paid and which ones will be delayed….you could be in for an unpleasant surprise!
How often does your company pay its bills – weekly, bi-weekly, monthly? Implement a procedure in which you receive an Unpaid Bills Detail Report, found from the Reports menu -> Vendors & Payables -> Unpaid Bills Detail by a specified time on a certain day of the week with the current bank balance indicated.
Review the report and YOU decide who gets paid and who doesn’t; maybe even make a few phone calls if cash flow is tight. The day before it’s time to pay the bills, ask for the current bank balance and make any necessary adjustments. Leave this marked up report for your Accounts Payable clerk for the morning that they are to cut the checks. Keep in mind that taking advantage of early payment discounts could help pay for other upcoming bills.
Third Party Tools – Check out AuditMyBooks, a QuickBooks 3rd party tool, which double-checks your accounting records for problems.
The suggestions contained in this article are not designed to turn you, the business owner, into an untrusting boss but rather are suggestions to help you maintain control of your business and its financial affairs.
Well it’s Freebie Friday again here on the QuickBooks for Contractors blog. With the new year, we have a whole bunch of NEW ebook lined up to offer you. We hope you enjoy them and that you’ll take the time to leave us a brief comment as to what you think about them.
And now, with no further delay………….this week’s ebook is………..
Lesson 1 – Getting Started; Introducing QuickBooks Premier Contractor Edition.
Lesson 1 – Getting Started is intended for new QuickBooks users or users who feel that they would like a “refresher” course and will:
- Discuss why you need to keep books for your business.
- Discuss why you need to keep books from the IRS’s point of view.
- Using Forms and Registers to record transactions.
- Teach you how to navigate the program.
- Introduce and discuss the various “Lists” that QuickBooks has available and what their purpose is.
- Discuss how much “bookkeeping and accounting” knowledge you must have.
- Moving between QuickBooks Company data files.
- Exiting the program and backing up your data.
This eBook is an introduction on how to use QuickBooks in the commercial/government construction industry. Its main objective is to introduce you to the basic features in QuickBooks. You’ll learn about the types of information you need to track in your business, and you’ll see how to enter that information and track it in QuickBooks. By the time you complete the eBook, you’ll have a good idea of all that QuickBooks offers, you’ll be familiar with the most common tasks, and you’ll know where to find information about more advanced features.
Sound interesting? If so, request your own copy by clicking here.
What account should I assign this transaction to? This is a frequent question that most QuickBooks users ask themselves at one point or another.
Frequently you will run across a transaction that you just aren’t sure which account you should be posting it too. Often times you end up “just picking one”, and tell yourself that you’ll remember to ask your accountant about it the next time you talk to him/her – and quite promptly forget.
To alleviate this problem; and give your accountant a “heads up” on transactions that you are having trouble classifying – add a new Expense Account to your Chart of Accounts called See (Accountants Name). Every time you have a transaction that you aren’t quite sure what to do with:
- Write a pretty detailed description in the Memo Field of the transaction
- Assign it to the See (Accountant Name) account
- Open the QuickBooks To Do List (Company Menu -> To Do List), click the To Do button on the lower left -> Choose New
- In the Remind me on date drop-down, enter January 1 of the next calendar year
- Start out with something to the effect of “Notes for 2010 See (Accountant Name) Account
- Referencing the transaction type (check #, invoice #, vendor bill #) and Vendor Name, Customer Name, etc. add additional details.
- You can easily add more information by going back to the Company Menu->To Do List and double-click on the original entry.
- When the reminder pops up on January 1, open the To Do Item and Print it out and include it you’re your tax return information.
You will find that your accountant, once he or she get’s used to this, will be very grateful for your extra efforts in notifying him/her of items that you are unsure of what to do with.








