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QuickBooks 2010 – Email Marketing, No Windows Vista or 7 Support

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Email Marketing is something else that Intuit has built into QuickBooks 2010.

From the Customers menu choose Email Marketing OR from the Online Services choose Email Marketing.  Your default browser will launch.

The first thing that I noticed about this was that it was very slow and then I got this error message that explained it all!

email-marketing

Firefox is my default browser and this requires Internet Explorer.  {sigh}

So I followed the instructions and copied the url from Firefox and pasted it into Internet Explorer, unfortunately it was even slower to load in Internet Explorer and instead of the error I received I received another window wanting me to install an Active X component.

email-marketing1

So I go ahead and indicate that I want to install the Active X component and receive the usual Internet Explorer Security Warning.

email-marketing2

And I choose to Run the Active X component.  The next message box that I received was even more disappointing – there is no support for Windows Vista or Windows 7.  Guess this isn’t ready for “prime time”.

email-marketing3

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Now really I’m very confused and if anybody can help me out, please post an answer…

If this is an “internet or browser based program” why does it work or not work depending upon which operating system you have?  I thought one of the bonuses of internet based software was that it was compatible with all versions of Windows and Mac’s too?

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If email marketing and staying in touch with your customers/clients is important to you  I would suggest that you check out Constant Contact (that’s what we use for our email newsletters and have for well over 3 years); for a free 60-day trial, click here.

*Constant Contact is a web-based newsletter, email promotion, email event notification, and survey creation tool.  Internet access is required and it supports Windows XP, Windows Vista, and Windows 7.

I’ll keep you posted about the Email marketing option in 2010.

7 Responses to QuickBooks 2010 – Email Marketing, No Windows Vista or 7 Support

  • Wow! Thanks a lot for this important post. It sounds interesting. E-mail is a established means of communication. I work with Outlook as my email client and with the help of Email Sorter Wizard, an Outlook add-on, I get all my e-mail sorted. I am sure people will benefit from your blog.

  • I am always searching online for articles that can help me. Thank you

  • Thanks for sharing this fabulous article. One can learn a lot from it. Yeah, I know the burden of running a home office. One has to be disciplined and work organized and structured in order to overcome all these disturbances and disruptions. A MS Outlook add-in, which is directly integrated in MS Outlook, might be a low cost solution for organizing email. This email wizard sorts and files incoming and outgoing emails, following exactly the rules that you have created. I am so glad that I read this post and I really enjoyed it.

  • Another great post.
    Thank you for the information, Its good to see such quality posts.
    Im subscribing to your blog.
    Keep them coming.

    Software for craigslist

  • Another great post.
    Thank you for the information, Its good to see such quality posts.
    I’m subscribing to your blog.
    Keep them coming.

    Craigslist Posting

  • Re: “Now really I’m very confused and if anybody can help me out, please post an answer…”

    ActiveX are code blocks, and as such, may or may not work under newer operating systems.

    As a beta, they probably developed it to run under XP first but with the expectation that once they had it solid, they’d tweak it to work with Vista and 7.

  • Thanks Steve.

    As you can tell I’m not the “coder” (old bookkeepers never die even when they change professions) and so much of this still is over my head!

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About Your Host:

Nancy Smyth, Certified QuickBooks ProAdvisor

Nancy Smyth, Sunburst Software Solutions, Inc.
QuickBooks Construction & Payroll Expert


I've been using and supporting QuickBooks products since the early 1990's. I've worked with thousands of contractors, assisting them with QuickBooks setup, Certified Payroll Reporting requirements, AIA Billing and Weighted-Average Overtime.


QuickBooks is a powerful product, but learning how to use it in your construction business can be difficult. I hope you find resources available here to be helpful.

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