Office Policies & Your Business-How Do You Handle These Situations?

"Maad" Rants & Other Stuff, Be A Better Bookkeeper, Payroll Tips
Creating office policies for your small business can be difficult, as most of us are well aware.  How do you handle sick time, vacation time, personal time, or a death in the family?  Better yet, how do your clients and/or customers handle it when it happens to you? I was reading a very interesting article yesterday about "Can You Require Sick Employees to Stay Home"?  My first reaction was "Wow!  Good question" quickly followed by "as a small business owner I should be able to". After all, it is officially cold and flu season and already every where you go people are coughing and sneezing; do you really want them bring that to work?  I know I don't want that to happen! Sunburst, like many other small businesses consists of…
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How Effectively Do You Communicate? 4 Tips

Be A Better Bookkeeper, News You Can Use
How effectively do you communicate with others?  People skills can be tough!  Some people seem to have been "born with the knack", while others constantly struggle with the ability to communicate well with others.  They want to communicate effectively, to get what they want out of life, to be more assertive, but the natural abilities continue to elude them. Communicate {kuh-myoo-ni-keyt] verb - to express thoughts, feelings, or information easily or effectively. Most of my day, every day, includes providing technical support for our software and involves communication with others; via phone or email.  Following are some tips on effective communication and the challenges of how to deal with others. Be Clear: If you want or need something, state it clearly and simply.  Nobody’s a mind reader, so don’t expect…
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